Contact Us

We’re Here to Help!

Whether you have questions or need assistance, our dedicated team is always here to help! Don't hesitate to reach out to us via email or phone, and we'll make sure to get back to you as soon as possible. Your satisfaction is our priority!

📧 Email Support:

Reach us at: service@captainrc.com

Whatsapp: +86 15361071605
We strive to respond within 24 hours.

🕒 Customer Service Chat Hours:

Monday - Friday: 9am - 6pm UTC+8

Please note: Response times might be longer during peak seasons and promotional sales. When contacting us, please use the same email address you used to place your order and include your order number for quicker assistance.

For Wholesale Customers:

If you are a wholesale customer, please submit your detailed requirements, and we will connect you with a dedicated representative for personalized support.

Thank you for choosing CaptainRC!